Porting is where most rollouts stall. We do the paperwork — KYC, DLT registration, carrier coordination — and you keep dialling on the old stack until the day the new one is ready.
Free porting on annual plans · No dual-running gap
A named engineer owns the port from the first form to the cutover call. You get a date, and the old numbers keep working right up to it.
Availability and the compliance step each region needs before your first dial.
| Region | Local numbers | Toll free | Porting | Registration required |
|---|---|---|---|---|
| Asia Pacific | ||||
| India +91 | Included | Included | Included | KYC · DLT |
| Singapore +65 | Included | Included | Included | KYC |
| UAE +971 | Included | Not included | On request | KYC |
| Europe and Americas | ||||
| United Kingdom +44 | Included | Included | Included | Proof of address |
| United States +1 | Included | Included | Included | 10DLC |
Availability changes as carrier agreements do. Confirm your region with us before you plan a cutover date.
On by default, with retention you set per campaign.
Dial from a number that matches the region you are calling.
Registration status visible per number, not buried in an email thread.
The timeline is set by the carrier you are leaving, not by us, and India adds KYC and DLT registration on top. You get a date before we start, and the number page shows which step it is on.
No. Your existing numbers keep taking calls on your current stack until the cutover window, so the switch is a scheduled moment rather than a gap you have to cover.
Bring-your-own-carrier is available on enterprise plans if you have rates you would rather keep.
Numbers and minutes are billed at cost and itemised. There is no per-region surcharge on the platform fee.
They are yours. We will port them out to your next provider the same way we ported them in.
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sales@hyperdial.io