How long does UK porting take?

The timeline is set by the carrier you are leaving. We coordinate it, agree a cutover window in advance, and your existing numbers keep taking calls until then.

Are there rules about when we can call?

Yes, and they are applied per campaign rather than left to a rep to remember. Calling windows, abandoned-call limits and CLI presentation are configuration, not a policy document.

Can we present a different number from the one we dial on?

Yes, within the rules — the presented number has to be one the person can call back on. That is checked at setup rather than left to fail later.

Where is UK call data stored?

Residency is chosen at account setup and does not move afterwards. Ask us which regions are available before you sign and it goes in the order form.

United Kingdom · +44

UK numbers that read as a local business

Geographic numbers for the cities you sell into, 03 and 0800 ranges for the lines that should not cost the caller, and the verification each range needs handled before you dial.

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Geographic and non-geographic ranges · Proof of address handled · Porting coordinated

+44 country code

0800 freephone range

03 national ranges

Ofcom rules applied per campaign

Mobile app dialling an Indian number, with the conversations inbox open on a second phone

Coverage

Geographic numbers, and the ranges tied to no city

An 020 number reads as a London business and an 0161 as a Manchester one, which still changes whether an inbound call gets answered. Take both, plus the non-geographic ranges for support lines you would rather not attach to an office.

Geographic numbers across the major UK dialling codes.
0800 freephone and 03 national rate ranges.
Local presence dialling matched to the region you are calling.
Port existing numbers, with the losing carrier coordinated for you.

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Access · Audit trail

RegionMumbai (ap-south-1)

EncryptionAES-256 at rest · TLS 1.3

R. Mehta approved playbook v409:12

Recording exported · 1 file08:40

Access granted · analystYesterday

Logged In region

Before you dial

Verification, and the rules that come with a range

UK numbers carry obligations: proof of address for geographic ranges, and calling rules that apply whether or not anybody reads them. Both are set up as configuration rather than left as something a supervisor has to remember on a Friday.

Proof of address collected and filed for geographic ranges.
Calling windows and abandoned-call limits applied per campaign.
CLI presented correctly on every outbound call.
Recording announcements configurable per campaign for consent.

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What you can take

Geographic

020, 0161, 0121 and the rest, reading as the city they belong to.
Freephone

0800 numbers for support lines a caller should not pay to use.
National

03 ranges charged at the caller's standard rate, wherever they are.
SMS sender IDs

Alphanumeric sender IDs for transactional messaging.

From documents to first dial

Send proof of address

Once, for the entity. Geographic ranges cannot be issued without it.
Numbers provisioned

Ranges allocated and CLI configured, with a porting date agreed if numbers are moving.
Point and dial

Assign each number to a flow and start the first campaign.

Questions about UK numbers

Porting and numbers →

You need a verifiable address in the area the range covers, which is Ofcom's requirement rather than ours. We tell you which document clears it before you order anything.