Integrations

Works with the stack your floor already runs

Nobody replaces their CRM to try a dialler. Hyperdial syncs both ways with the systems you already have, so the record stays right without anyone typing into two screens.

Start free Start free → See the API See the API →

Two-way sync every 30 seconds · Webhooks and REST on every plan

Inbound call being routed by language and skill to sales in Hindi, renewals in Marathi and support in English

Sync · Salesforce

Call outcomeOpportunity stage

TranscriptActivity note

ScoreCustom field

Both ways, every 30 seconds No CSV

Both ways Every 30s

How it syncs

Two-way, and often enough to trust

A nightly CSV is not an integration. Outcome, transcript and score reach the CRM within the minute, and a change made in the CRM reaches the floor on the same cadence.

Field mapping you control, into the objects your reports already use.
Conflict rules that name a winner rather than silently picking one.
A sync log you can actually read when something looks wrong.

Read the integration docs Read the integration docs →

What connects today

Native two-way connectors, plus webhooks and a REST API for anything not on this list.

Salesforce Leads, opportunities and activities, both directions. CRM
HubSpot Contacts, deals and timeline events on every call. CRM
Zoho CRM Modules and custom fields mapped to your own schema. CRM
LeadSquared Built for Indian high-volume sales teams. CRM
Freshdesk Tickets raised and updated from the call itself. Helpdesk
Zendesk Ticket context on the thread before the rep answers. Helpdesk
WebEngage Campaign audiences and events kept in step. Engagement
MoEngage Journeys triggered by what happened on the call. Engagement
Slack Escalations and campaign alerts where the team already is. Workflow
Zapier Anything with a Zapier connector, without writing code. Workflow
Webhooks Signed, retried event delivery to your own endpoint. Developer
REST API Provisioning, campaigns, calls, recordings and events. Developer

Building something that is not here? The API covers provisioning, campaigns, calls and events — and we will help you scope it.

What syncs, in practice

Call outcome

Disposition and next step written to the record when the call ends.
Transcript and score

Attached as an activity, searchable in both systems.
Contact state

Consent, do-not-call and preferred channel kept in step.
Two-way changes

An update in the CRM reaches the floor on the same cadence.

Questions about connecting your stack

See the API reference →

Our CRM is not on the list. What now?

Webhooks and the REST API cover it, and we will help you scope the mapping. Most of what a native connector does is field mapping and retry logic, both of which the API exposes.

Do we need a CRM admin to connect it?

Once, to grant consent. After that the connection is managed from the integration page and does not need admin rights to adjust.

What happens when both systems change the same field?

Your conflict rule decides, rather than whichever write landed last. The sync log records what was overwritten so a surprise is traceable.

Does it write to the CRM on every call?

Yes, when the call ends — outcome, next step, transcript and score. Two-way sync then keeps changes made in the CRM flowing back within about thirty seconds.