Do we need our own DLT registration?

You need a principal entity registration in your own name — that is the regulator's requirement, not ours. We file it with you and manage the headers and templates on top of it.

Can we port our existing 1800 number?

Yes. Toll-free and local numbers both port, and the old ones keep taking calls on your current stack until the cutover window we agree in advance.

Is call recording allowed on Indian numbers?

Yes, with disclosure. Recording announcements are configurable per campaign and per region, and consent state travels with the contact across every channel.

Where is the call data stored?

In the Mumbai region, including backups, when that is the residency you choose at account setup. It does not move afterwards without a written change.

India · +91

Indian numbers, with the paperwork already done

KYC, DLT registration and carrier coordination are where an Indian rollout stalls. We file them, you get a date, and your existing numbers keep taking calls until the cutover window.

Start free Start free → Check availability Check availability →

Local numbers in the metros · Toll-free 1800 · Free porting on annual plans

+91 country code

1800 toll-free range

KYC cleared before activation

DLT registered before first send

Mobile app dialling an Indian number, with the conversations inbox open on a second phone

Coverage

Local presence in the cities you actually sell in

A Mumbai lead answers a Mumbai number. Take local numbers in the metros your campaigns dial into, point each one at a different flow, and change that without raising a ticket with anybody.

Local numbers across the major metros and circles.
Toll-free 1800 numbers for the inbound lines a customer should not pay for.
Local presence dialling, so the outbound number matches the region.
Port the numbers your market already knows, with no dual-running gap.

Talk to us about numbers Talk to us about numbers →

Access · Audit trail

RegionMumbai (ap-south-1)

EncryptionAES-256 at rest · TLS 1.3

R. Mehta approved playbook v409:12

Recording exported · 1 file08:40

Access granted · analystYesterday

Logged In region

Before you dial

KYC and DLT, filed before your first dial

Indian telecom does not let you skip either. Customer verification has to clear before a number activates, and messaging needs registered headers and templates. Both are ours to file, and the state is visible per number rather than assumed.

KYC documents collected once and filed with the carrier.
DLT entity, header and content template registration handled end to end.
Registration state shown per number and per template.
Recording announcements configurable per campaign for consent.

Read the security overview Read the security overview →

What you can take

Local numbers

City numbers across the metros, pointed at any routing flow you like.
Toll free

1800 ranges for inbound lines a customer should not be paying for.
Local presence

Dial out on a number that matches the region you are calling into.
SMS sender IDs

DLT-registered headers for transactional and promotional traffic.

From documents to first dial

Send the documents

KYC once, for the entity. We file it with the carrier and name the missing document rather than leaving you to guess.
Registration clears

DLT entity, headers and templates registered while the numbers are provisioned.
Point and dial

Assign each number to a routing flow and start the first campaign.

Questions about Indian numbers

Porting and numbers →

Days rather than weeks once KYC is in, and the delay is almost always an outstanding document rather than the carrier. We name which one instead of leaving you to guess at it.