Your closers do something different, and it is on tape. Agent Intelligence isolates what that is, writes it down as a playbook, and waits for a manager to sign it off before a single lead hears it.
14 day trial · No credit card · Works on calls you have already recorded
Point it at a campaign's recordings. It separates what your top performers do from what everybody does, which is the only comparison that tells you anything, and drafts the result as a readable playbook rather than a model nobody can inspect.
Every change arrives as a diff: the line coming out, the line going in, and what it did on the calls it was drawn from. A manager approves, edits, or rejects. Only then does it reach a lead.
Four stages, and the fourth one starts the first again. The system gets better because your team does, not because a vendor shipped a new model.
Every call captured, transcribed and scored against the playbook that was live at the time.
What your closers do differently, isolated from what the whole floor already does.
A manager signs the change off. Nothing reaches a lead before that happens.
The approved play runs on voice, WhatsApp, SMS, email and social — then feeds the next round.
Coaching that arrives during the conversation is worth more than coaching that arrives after it.
The line your best closer uses on this objection, while the call is still open.
Live enough to correct inside the call rather than in a review next week.
What moved this stage forward on similar calls, ranked by what actually worked.
Outcome, objection and next step pushed to the CRM when the call ends.
A new rep gets the same playbook on day one that took the floor a year to learn.
If a play was never approved, it is never suggested. There is no improvisation setting.
Bring a campaign's calls. We will show you the plays inside them before you commit to anything.
The approval workflow is the part most teams want to understand first.
Read the playbook docs →Around 500 recorded calls in a single campaign is where the plays get specific. It will draft from fewer, but the difference between your closers and the rest of the floor is what it is looking for, and that difference needs enough calls to separate from noise.
No. Every change arrives as a diff a manager has to approve, and nothing reaches a lead before that approval exists. There is no setting that lets a play go live on its own.
No. A playbook learned from your recordings is used for your account only. Nothing is pooled into a shared model across customers.
You will see it, because each version is measured against the one it replaced on live traffic. Rollback is one click and takes effect on the next call.
Yes. Plays are readable text, not model weights — you can edit one in the diff before approving it, or author one from scratch and approve it the same way.
AI communication platform that connects your calls, learns what wins, and runs across your channels.
sales@hyperdial.io