Pricing

HyperDial - Business Communication Pricing and Plans

HyperDial combines AI voice agents, cloud business calling, contact center tools, call routing, conversation intelligence, global phone numbers, and analytics in one platform, with flexible pricing plans for businesses of different sizes.

14 day trial · No credit card · Free plan, no expiry

Country your numbers are in
Currency

Numbers and included calling across the United States and Canada, billed in US dollars.

Showing annual prices, billed yearly.

Base

Essential calling and messaging for businesses getting started.

$0

Free, with no expiry

Start free Start free →

Unlimited users — pay only for numbers

  • Calling:
  • Numbers billed at cost, and nothing per seat
  • Voicemail on every number
  • Click to call from the browser
  • Business hours per number, with out-of-hours routing
  • Automatic retry on a second caller ID when a carrier rejects
  • Messaging:
  • SMS and MMS
  • WhatsApp Business API
  • Platform:
  • Two-factor authentication on every login
  • Desktop and mobile apps

Starter

Flexible calling and reporting for small, growing teams.

$17 per user / month, billed annually

Minimum 2 users

Start free Start free →

Everything in Base, plus telephony

  • Calling:
  • Unlimited calling in the United States and Canada
  • Forward a call to any device
  • Ring every device at once
  • Time-zone aware dialling windows
  • Country blocking
  • Calling recording with 30 days retention
  • Messaging:
  • 100 SMS a month in the United States and Canada
  • SMS templates
  • Omnichannel inbox at no extra charge
  • Analytics:
  • Standard reporting
  • Call logs kept for a month
  • Audit log
  • Integrations:
  • 50+ integrations, including Zapier, Slack and webhooks
Most teams start here

Growth

Advanced calling and analytics for growing teams.

$28 per user / month, billed annually

Most common starting plan

Start free Start free →

Everything in Starter, plus

  • Calling:
  • Unlimited calling in the United States and Canada
  • Call recording
  • Multilingual IVR
  • Cascading call distribution
  • Custom greetings
  • Messaging:
  • 500 SMS a month in the United States and Canada
  • Analytics:
  • Full reporting and analytics
  • AI voicemail transcription
  • Call logs kept for the life of the account
  • Role-based access control
  • Call transcription
  • Integrations:
  • 50+ integrations, including HubSpot, Salesforce, Pipedrive and Zoho

Business

Advanced routing, integrations and support for larger teams.

$45 per user / month, billed annually

Includes 24×7 phone support

Start free Start free →

Everything in Growth, plus

  • Calling:
  • Unlimited calling in the United States and Canada
  • Smart DID routing
  • Multi-level IVR
  • Call blocking
  • Holiday routing
  • CRM-owner VIP routing
  • Messaging:
  • 1,000 SMS a month in the United States and Canada
  • Analytics:
  • Call summaries
  • Enterprise:
  • Single sign-on
  • Custom integrations
  • A named account manager
  • Onboarding run with your team
  • 24×7 phone support
  • Integrations:
  • 50+ integrations, including HubSpot, Salesforce, Zoho and Zendesk

Enterprise

Procurement, residency and a signed uptime commitment.

Talk to us

Minimum 20 users

Contact sales Contact sales →

Everything in Business, plus

  • Minimum 20 users
  • Unlimited calling to 48 countries
  • Add-ons priced for other countries and for SMS
  • Power dialling and parallel dialling included
  • Speech analytics included, not an add-on
  • Custom reports
  • Onboarding built around your rollout
  • Custom data storage and API limits
  • Developer support
  • A named account manager
  • Compliance support from our legal team
  • Priority support

Add-on

Add-on are not included in plan. add-on prices are in US dollar for all countries

All Plans Comparison

Capability BasicStarterProfessionalUltimateEnterprise
Voice and dialling
Click to call and inbound answering Included Included Included Included Included
Power dialler Not included Included Included Included Included
Predictive dialling Not included Not included Not included Included Included
Parallel dialler Add-on Add-on Add-on Add-on Add-on
Local presence Not included Not included Not included Included Included
Barge, whisper and listen Not included Not included Not included Included Included
Call recording Retention Not included Not included 1 year Custom Custom
Smart routing
Business hours and holiday calendars Included Included Included Included Included
Skill, language and region routing Not included Included Included Included Included
Multilingual IVR Not included Not included Included Included Included
Multi-level IVR Not included Not included Not included Included Included
CRM-owner and VIP routing Not included Not included Not included Included Included
Overflow paths and queue callbacks Not included Not included Not included Included Included
Versioned flow changes Not included Included Included Included Included
Channels
Voice, SMS and email Included Included Included Included Included
WhatsApp Business API Included Included Included Included Included
Omnichannel inbox Not included Included Included Included Included
Instagram and Messenger DMs Not included Included Included Included Included
Included SMS Per user, per month Not included 100 500 1,000 Custom
Intelligence
Transcription Not included Not included Included Included Included
Playbooks from your own calls Not included Not included Included Included Included
Manager approval workflow Not included Not included Included Included Included
Call summary and next step Not included Not included Not included Included Included
A/B testing against control Not included Not included Not included Included Included
Conversation search Not included Not included Full archive Full archive Full archive
Integrations and platform
Zapier, Slack and webhooks Not included Included Included Included Included
Two-way CRM sync Not included Not included Included Included Included
REST API and signed events Not included Included Included Included Included
Role-based access Not included Not included Included Included Included
SSO and SCIM Not included Not included Not included Included Included
Audit log Not included Included Included Included Included
Data residency choice Not included Not included Not included Not included Included
Support and terms
Support Help centre Email Priority email 24×7 phone Named manager
Onboarding Self serve Self serve Guided Named engineer Named engineer
Number porting At cost Free (annual) Free (annual) Free Free
Uptime commitment Not included Not included Target Target Contractual
Minimum users Not included 2 Not included Not included 50

A dash means the capability is not on that plan, not that it is metered. Anything marked “Add-on” is priced in the section below.

Fair usage policy

The limits that keep the network fast for everyone on it. Every plan, every market.

(1) Hyperdial is sold to businesses, for business and home-office use not as a residential or personal line. You may not resell it, transfer the account, or charge others for access without our written permission.

(2) The diallers your plan includes are the automated dialling we permit. Trunking, traffic pumping and access stimulation are not, and a Hyperdial number may not be forwarded to a PBX or any other multi-line system.

(3) Base, Starter, Growth and Business are priced for a team, not a contact centre. At contact-centre volumes we will come to you about Enterprise or contact-centre rates.

(4) Where usage threatens the network, the API or platform performance, we may suspend calling without notice. We will tell you why the same day.

(5) Telephony is billed at cost and itemised separately. Numbers, minutes and messages are never inside a seat price, in any market.

(6) Premium-rate, toll-free and satellite destinations bill at their own rates, quoted before you dial.

(7) Calling outside the market your plan is priced in bills at that destination's rate. Ask us for any market's rate card first.

(8) Outgoing calls to the same number are capped at ten an hour. Past that the number blocks automatically until you ask us to lift it.

(9) Concurrent outbound calls are capped at 30% of the account's call capacity, unless the Parallel Dialler add-on raises it.

(10) Numbers are registered to the business using them. Where a regulator requires proof, the number carries no traffic until that is complete.

Fair use is a conversation, not a switch. If your volumes are about to change, tell us first and we will price for it.

What people ask before they buy

If your question is not here, ask us directly. We would rather answer it before you sign than after.

Talk to sales →
What counts as a user?

Anyone with a login who can place or receive calls. Managers who only review recordings and dashboards are not charged as users.

Is the free plan really free?

Yes, and it does not expire. You pay for the numbers you provision and the minutes you use, both at cost. Nobody asks for a card to keep it.

How is telephony billed?

At cost, itemised on your invoice. We do not add a margin to call minutes or message fees — the platform fee is the product, and the carrier charge is the carrier's.

What does the 14 day trial include?

The Professional feature set, on real numbers, so you are evaluating the thing you would actually buy. No card, and it does not convert into a paid plan on its own.

Can we change plan later?

Yes, in the product. Upgrades take effect immediately and are prorated; downgrades take effect at the next billing date so nobody loses access mid-month.

What happens to our recordings if we downgrade?

Nothing is deleted because of a plan change. Retention shortens going forward, and you can export anything already recorded before the new window applies.

Do you offer a discount for annual billing?

Yes — annual billing is about 17% below the monthly rate on every paid plan, and includes free number porting.

Do you price in rupees?

We can. The published figures are in USD so they can be compared like for like against the tools you are shortlisting; sales will quote INR, inclusive of GST, for an Indian entity.

Try it on one real campaign

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