One number per user per month covers the platform, priced for the country your numbers sit in and billed in that country's currency. Telephony is billed at what it costs, itemised, so you are never paying a margin on your own call minutes, and there is a free tier to prove it on before a seat is charged.
14 day trial · No credit card · Free plan, no expiry
Pick the country your numbers sit in, then the plan. Start on Basic and pay only for numbers; move up when you want the playbook, the routing depth or the approval trail, not before.
United States USD 
Canada CAD 
United Kingdom GBP 
India INR 
Australia AUD 
Germany EUR 
Netherlands EUR 
Spain EUR 
Poland EUR 
Türkiye USD 
Israel USD 
United Arab Emirates USD 
Saudi Arabia USD 
South Africa USD 
Nigeria USD 
Singapore USD 
Hong Kong USD 
Malaysia USD 
Indonesia USD 
Vietnam USD 
Philippines USD 
Pakistan USD 
Brazil USD 
Mexico USD 
Argentina USD Numbers and included calling across the United States and Canada, billed in US dollars.
Showing monthly prices.
Prove it on your own numbers before a seat is charged.
$0
Free, with no expiry
Start free Start free →Includes
+2 more in the comparison below
A single team getting off spreadsheets and a desk phone.
$22 per user / month
Minimum 2 users
Start free Start free →Everything in Base, plus
+3 more in the comparison below
A floor that is ready to run one approved playbook.
$36 per user / month
Most common starting plan
Start free Start free →Everything in Starter, plus
+3 more in the comparison below
Several teams, several regions, one set of rules.
$49 per user / month
Includes 24×7 phone support
Start free Start free →Everything in Growth, plus
+3 more in the comparison below
Procurement, residency and a signed uptime commitment.
Talk to us
Minimum 50 users
Contact sales Contact sales →Everything in Business, plus
+2 more in the comparison below
Prices are per user per year, in the currency shown, and exclude telephony. A seat costs what its market costs: numbers and calling in the United Arab Emirates or the Philippines are a multiple of the same thing in the United States, and that is the carrier's price rather than our margin. Call and message charges are billed at cost and itemised separately, so you never pay a margin on your own minutes. Annual plans are billed yearly in advance. Starter needs a minimum of 2 users; Enterprise starts at 50.
These sit beside a plan rather than inside it, so a floor that does not need an AI agent is not quietly paying for one. Add-on prices are in US dollars, whichever country your plan is priced for.
Answers, qualifies and books on its own, around the clock, and transfers to a human the moment intent stops being simple. Calling at 22¢ a minute, first 100 minutes free.
Call summaries, topic tracking, sentiment and talk-ratio analysis on conversations your plan is already recording. Included outright on Enterprise.
Several lines at once, with answering-machine detection, auto-pacing and smart DID selection. The unlimited tier is $180 a user a month.
The official API, blue-tick assistance, broadcast messaging and unlimited templates, on the same thread as the call. Messages at carrier rates.
Local, mobile and toll-free numbers in the twenty-seven markets the picker above prices, from the US and UK to India, the UAE and Singapore. Porting is free on annual plans, with no dual-running gap.
Anything the REST API and signed webhooks do not already cover. We scope the mapping with you rather than selling a connector you cannot inspect.
What each plan actually includes, without the marketing shorthand.
| Capability | Basic | Starter | Professional | Ultimate | Enterprise |
|---|---|---|---|---|---|
| Voice and dialling | |||||
| Click to call and inbound answering | Included | Included | Included | Included | Included |
| Power dialler | Not included | Included | Included | Included | Included |
| Predictive dialling | Not included | Not included | Not included | Included | Included |
| Parallel dialler | Add-on | Add-on | Add-on | Add-on | Add-on |
| Local presence | Not included | Not included | Not included | Included | Included |
| Barge, whisper and listen | Not included | Not included | Not included | Included | Included |
| Call recording Retention | Not included | Not included | 1 year | Custom | Custom |
| Smart routing | |||||
| Business hours and holiday calendars | Included | Included | Included | Included | Included |
| Skill, language and region routing | Not included | Included | Included | Included | Included |
| Multilingual IVR | Not included | Not included | Included | Included | Included |
| Multi-level IVR | Not included | Not included | Not included | Included | Included |
| CRM-owner and VIP routing | Not included | Not included | Not included | Included | Included |
| Overflow paths and queue callbacks | Not included | Not included | Not included | Included | Included |
| Versioned flow changes | Not included | Included | Included | Included | Included |
| Channels | |||||
| Voice, SMS and email | Included | Included | Included | Included | Included |
| WhatsApp Business API | Included | Included | Included | Included | Included |
| Omnichannel inbox | Not included | Included | Included | Included | Included |
| Instagram and Messenger DMs | Not included | Included | Included | Included | Included |
| Included SMS Per user, per month | Not included | 100 | 500 | 1,000 | Custom |
| Intelligence | |||||
| Transcription | Not included | Not included | Included | Included | Included |
| Playbooks from your own calls | Not included | Not included | Included | Included | Included |
| Manager approval workflow | Not included | Not included | Included | Included | Included |
| Call summary and next step | Not included | Not included | Not included | Included | Included |
| A/B testing against control | Not included | Not included | Not included | Included | Included |
| Conversation search | Not included | Not included | Full archive | Full archive | Full archive |
| Integrations and platform | |||||
| Zapier, Slack and webhooks | Not included | Included | Included | Included | Included |
| Two-way CRM sync | Not included | Not included | Included | Included | Included |
| REST API and signed events | Not included | Included | Included | Included | Included |
| Role-based access | Not included | Not included | Included | Included | Included |
| SSO and SCIM | Not included | Not included | Not included | Included | Included |
| Audit log | Not included | Included | Included | Included | Included |
| Data residency choice | Not included | Not included | Not included | Not included | Included |
| Support and terms | |||||
| Support | Help centre | Priority email | 24×7 phone | Named manager | |
| Onboarding | Self serve | Self serve | Guided | Named engineer | Named engineer |
| Number porting | At cost | Free (annual) | Free (annual) | Free | Free |
| Uptime commitment | Not included | Not included | Target | Target | Contractual |
| Minimum users | Not included | 2 | Not included | Not included | 50 |
A dash means the capability is not on that plan, not that it is metered. Anything marked “Add-on” is priced in the section above.
If your question is not here, ask us directly. We would rather answer it before you sign than after.
Talk to sales →Anyone with a login who can place or receive calls. Managers who only review recordings and dashboards are not charged as users.
Yes, and it does not expire. You pay for the numbers you provision and the minutes you use, both at cost. Nobody asks for a card to keep it.
At cost, itemised on your invoice. We do not add a margin to call minutes or message fees — the platform fee is the product, and the carrier charge is the carrier's.
The Professional feature set, on real numbers, so you are evaluating the thing you would actually buy. No card, and it does not convert into a paid plan on its own.
Yes, in the product. Upgrades take effect immediately and are prorated; downgrades take effect at the next billing date so nobody loses access mid-month.
Nothing is deleted because of a plan change. Retention shortens going forward, and you can export anything already recorded before the new window applies.
Yes — annual billing is about 17% below the monthly rate on every paid plan, and includes free number porting.
We can. The published figures are in USD so they can be compared like for like against the tools you are shortlisting; sales will quote INR, inclusive of GST, for an Indian entity.
AI communication platform that connects your calls, learns what wins, and runs across your channels.
sales@hyperdial.io