Porting moves a number you already own onto Hyperdial's network. The number, and everyone who calls it, carries on working throughout — the change happens at the carrier, not at your desk.

Before you start

Gather these. A port is rejected far more often for a mismatched detail than for anything technical:

  • A recent bill from the current provider, showing the account number and the service address.
  • The account holder's name exactly as the current provider has it.
  • A Letter of Authorisation (LOA), which we generate for you to sign.
  • Confirmation that the number is not mid-contract or subject to a port freeze.

Submit the port

  1. Open Numbers → Port a number.
  2. Enter the number, or paste a list to port several at once.
  3. Upload the recent bill and fill in the account details from it.
  4. Review and sign the generated LOA.
  5. Select Submit port request.

How long it takes

  • India — 7 to 14 working days, subject to DoT approval.
  • US and Canada — 3 to 7 working days for most numbers.
  • UK and EU — 5 to 10 working days.
  • UAE and Singapore — 10 to 20 working days, with additional documentation.